Co-Founder, President, Product & Marketing

Fiona Roach Canning

Fiona believes the customer should be at the heart of every business. She has 20 years’ experience, split between management consulting and customer- centric roles with networked businesses.

Co-Founder, President, Product & Marketing

Fiona Roach Canning

Fiona believes the customer should be at the heart of every business. She has 20 years’ experience, split between management consulting and customer- centric roles with networked businesses.

Biography

Fiona’s expertise lies in design and management of consumer engagement programs. She ran operations and customer experience at Nectar – the UK’s largest loyalty scheme with 20 million members. She also ran their white-label business in Europe, managing proprietary schemes for hotels, airlines, banks and retailers.

Prior to Nectar, Fiona led insight for Visa Europe, and was a manager at Prophet, a global brand and marketing consultancy.

Career highlights

2014 - 2017

Chief Customer Officer

Nectar

2009 - 2014

Advisor

Management Consultant

2006 - 2009

Head of Strategic Insight

Visa

2002 - 2006

Manager

Prophet

Articles by Fiona

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