Watch: Pollinate’s loyalty offering a recipe for success for The Little Kitchen Company

Pollinate’s merchant-funded loyalty program was this year rolled out across the UK to all Tyl by NatWest merchants. Branded ‘Tyl Rewards’, the platform allows participating businesses the ability to set up a loyalty program in minutes to reward its regular customers.  

Set up 11 years ago, Winchester-based catering and café business, The Little Kitchen Company piloted Tyl Rewards ahead of its launch in April 2021. Having used the service for a few months now, founder and owner, Cait Salanson, has been able to tailor rewards for her customers based on their spending habits, and further cement the strong relationships the company has built with local shoppers and diners.

By moving away from manual stamped cards, Cait can get real insight into what her customers want, and offer many different rewards in just a few clicks with Tyl Rewards.

To find out how The Little Kitchen Company uses Tyl Rewards and find out more about Cait’s experience of the platform, check out the video below.

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