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How can banks innovate like competitors and retain security excellence? The cloud.

How can banks innovate like competitors and retain security excellence? The cloud.

The global banking landscape is changing, as fintechs, tech giants and even industries outside of banking look to carve out a slice of the pie. In fact, 60% of global banking executives see competition coming from new and unexpected places. To compete, banks are introducing new infrastructure or experience led business models, enabled through Digital… Read more…

Capitalising on consumer loyalty – US small businesses and consumer retention

Capitalising on consumer loyalty – US small businesses and consumer retention

Small businesses were some of the hardest hit in the COVID-19 pandemic and the lockdowns that were implemented as a result. While facing sizeable challenges, SMEs in the US have continued to grow in numbers, with more than 4 million new businesses created in the US during 2020 – the highest total on record. Both… Read more…

What is ISO 20022 and how does it impact the payments industry?

What is ISO 20022 and how does it impact the payments industry?

ISO 20022 is an international standard for exchanging electronic information between financial institutions (FIs), covering trade, cards, payments, securities, and FX. Until recently, organisations used different ways to share this information, resulting in delays and inefficiencies. ISO 20022 is predicted to revolutionise the banking sector, and the increased ‘rich’ data transfer it enables is immensely attractive for FIs as it can enable stronger security and reduce transaction… Read more…

Facebook crashes (again) – are the techfins really ready for payments?

Facebook crashes (again) – are the techfins really ready for payments?

Much of the news around the six-hour Facebook outage this week has focused on the social media and communications side. However, with Facebook also operating as a techfin, what do mass global outages mean for the users relying on their payment services? For a brief summary that explains Facebook’s outage, check out this article from… Read more…

How UK small businesses can make the most of post-COVID-19 loyalty

How UK small businesses can make the most of post-COVID-19 loyalty

The COVID-19 pandemic caused a number of shifts in behaviour across individual consumers and businesses alike. The UK government issued both national and regional lockdowns throughout 2020-2021, and with that, a new sense of loyalty to local businesses emerged. With small businesses pivoting their services to support their communities, almost half of UK consumers (46%)… Read more…

Infographic: The global growth of small businesses

Infographic: The global growth of small businesses

There isn’t a single part of the world that hasn’t been affected by Covid-19, or had to show some adaptation and resilience in the face of the adversity it presented. One particular sector was especially affected – small businesses. SMEs have pivoted, adapted, and protected their communities in a plethora of ways. Pubs turned from sangria to sanitiser, restaurants pivoted from fries to… Read more…

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